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Find the right success plan for your business

Our goal is to ensure that our customers achieve the value in 6clicks they have come to expect. Success plans provide the right level of expert guidance and support to suit your needs. 

6clicks success plans

The 6clicks AI-powered GRC solution provides software that’s smart, not complicated. However, we know a little extra support goes a long way. That’s why we provide two success plans for our clients to choose from to best fit their needs.



Learn at your own pace with quick, self-guided resources at your fingertips. Take advantage of our experience built for the ultimate self-starter.


Reach your goals faster with access to expert guidance tailored to your risk and compliance outcomes.


Standard Premier
60 min kick-off call with 6clicks Customer Success Manager

Set your goals and kick-off your 6clicks journey to success
Access to 6clicks Academy

Instructional self-paced video learning
Access to 6clicks Knowledge Base

Database of guides and how-to articles on product functionality
Access to in-app 6clicks roadmap and feature request tool
Dedicated 6clicks CSM

Including digital health checks
Dedicated 6clicks Technical Point-of-Contact


Standard Premier
Sandbox environment
Biweekly check-in calls with 6clicks CSM and Tech POC
6clicks-led data migration services

Migrate your historical data off spreadsheets or an incumbent solution into 6clicks
User and admin training from 6clicks technical resource

Tailored virtual training for your admins and end-users
6clicks-led platform configuration
Bespoke content creation

Digitize your templates and content into 6clicks
6clicks-led product consulting

Review of your current processes and use cases for translation into the 6clicks platform and best practices

Ongoing Support

Standard Premier
Access to for general support inquiries
Access to 6clicks customer portal
Access to 6clicks user community
Quarterly Business Reviews
Including exclusive roadmap reviews.
Expedited support SLA
New product feature sessions with 6clicks Tech POC

6clicks Tech POC walkthrough of new product capabilities and value add to client’s use cases.

Launch into top gear with expert guidance

Connect your teams to a wealth of 6clicks expertise through specialized programs and tailored engagements designed to help you achieve success with the Premier Success Plan.

Vendor Risk Management

General configuration

We can provide boots-on-the-ground resources to configure your 6clicks environment to fit your specifications and requirements, such as:

  • Roles or access control
  • Custom fields
  • Workflow stages, where applicable
  • Custom reporting and dashboards
  • Branding
User management

Tailored training

Your dedicated 6clicks Technical Point-of-Contact can take your resources through tailored training sessions based on your use cases. Some examples of the kinds of tailored training sessions we offer are:

  • Recorded workshops with a 6clicks technical resource and your 6clicks admin(s) to cover topics like:
    • Best practices
    • Product technical deep dive
  • Recorded workshops with a 6clicks technical resource and your end-users to cover the product specific to your use cases.
  • Training documentation creation specific to your use cases and needs
    • Great for end-users that will be onboarded to the platform in waves

Please note, all training is completed virtually and must be scoped and scheduled with your 6clicks Customer Success Manager.

Task assignment

Product consulting

Our 6clicks resources can help your organization digitize your program by reviewing your current processes, pain points, and use cases and translating them to 6clicks solutions. If you have a use case you’re looking to operationalize with 6clicks, we can help you during your implementation by providing best practices and product functionality guidance along the way.

Project and playbook

Bespoke content creation

6clicks can assist by completing or training your resource on best practices to ingest your bespoke content and templates into 6clicks.

Content includes:

  • Authority documents
  • Control sets or governance documents
  • Assessment templates

Data migration

If you’re moving off of spreadsheets or an incumbent solution into 6clicks, we can assist with migrating your existing data you maintain in another format (PDF, Word, Excel etc) into 6clicks. This data includes, but is not limited to, risk registers, assessments, third parties, policies, and more.

Servicenow integration


Live support for configuration help regarding 6clicks native integrations. Note that the 6clicks Developer API is not included in this service.

Native integrations:

  • Okta, Azure AD, and other IdPs for SSO
  • ServiceNow CMDB for asset information
  • PowerBI for reporting
  • Zapier

Can’t find the integration you are after? Let’s chat more!