ServiceNow GRC vs 6clicks: A head-to-head comparison | 6clicks

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What the market is saying

Insights from real users frustrated by outdated platforms.

Anonymous Reviewer

Gartner Peer Insights

Expensive and complex for what it can do. Integrates with other ServiceNow products, but licensing and support make it not cost effective to use.

Source: Gartner Peer Insights

u/oktaneza

Reddit

We almost went down this route, but cost v benefit was minimal. We ran a pilot with a company called Compyl and their product was way more suitable for our needs and significantly cheaper than usage of ServiceNow.

Anusha R.

G2

The only downside to ServiceNow that I have experienced is that the tool is not the same for every company. Therefore, it makes it a bit difficult to do a knowledge transfer.

Jamon

SoftwareAdvice (Review)

I don't think the ServiceNow GRC tool is the most user friendly compared to similar GRC tools such as Archer.

Source: SoftwareAdvice (Review)

Anonymous Reviewer

Gartner Peer Insights

Expensive and complex for what it can do. Integrates with other ServiceNow products, but licensing and support make it not cost effective to use.

Source: Gartner Peer Insights

u/oktaneza

Reddit

We almost went down this route, but cost v benefit was minimal. We ran a pilot with a company called Compyl and their product was way more suitable for our needs and significantly cheaper than usage of ServiceNow.

Anusha R.

G2

The only downside to ServiceNow that I have experienced is that the tool is not the same for every company. Therefore, it makes it a bit difficult to do a knowledge transfer.

Jamon

SoftwareAdvice (Review)

I don't think the ServiceNow GRC tool is the most user friendly compared to similar GRC tools such as Archer.

Source: SoftwareAdvice (Review)

Anonymous Reviewer

Gartner Peer Insights

Expensive and complex for what it can do. Integrates with other ServiceNow products, but licensing and support make it not cost effective to use.

Source: Gartner Peer Insights

u/oktaneza

Reddit

We almost went down this route, but cost v benefit was minimal. We ran a pilot with a company called Compyl and their product was way more suitable for our needs and significantly cheaper than usage of ServiceNow.

ServiceNow's limitations

Check out this comparison chart to understand the gaps of ServiceNow's offering

Summary

ServiceNow, originally built for IT service management, has added compliance and risk management features over time, resulting in a fragmented user experience. In contrast, 6clicks offers a fully integrated, enterprise solution designed specifically for cyber GRC across multiple teams. It combines AI tailored for cyber GRC, turn-key content, and a simple licensing model. 6clicks is a better choice for organizations looking for an affordable and comprehensive cyber GRC platform.

ServiceNow

Implementation cost and effort

Experience the freedom of no implementation or support fees. Enjoy simple, all-inclusive pricing.Learn more about 6clicks pricing here.

Get up and running in hours or days, with no implementation fees.

Implementation takes months, with additional costs for implementation and support.

Multi-tenanted for multiple entities, teams, or clients

Learn more about 6clicks Hub & Spoke

Partial

Spoke templates

Create and use templates to pre-configure content and settings for your teams.

Multiple Hubs

Segment different teams with multiple Hubs.

'Roll-up' reporting & analytics

Easily roll-up reporting for analytics and benchmarking

Define best practice templates

Define best practice framworks, standards and templates for use across your teams.

Powered by AI

Recognized as 2024 Gartner Cool Vendor for AI

Platform-wide natural language search

Learn more about Hailey Assist here.

Audit response generator

Learn more about 6clicks audit response generator here.

Compliance mapping

Learn more about 6clicksautomated compliance mapping response here.

Policy gap analysis

Learn more about 6clickspolicy gap analysis here.

Audit & assessment cross-walking

xxxxx

Control definition

Risk and issue generation

Control set creation

Task and risk treatment plan generation

Pre-built and custom content

Content needs to be purchased separately and reliant on professional services for implementation.

Audit and assessment templates

Control sets

Custom content

Risk libraries

Issue libraries

Projects & playbooks

Continuous compliance monitoring

Move away from point-in-time control testing to continuous monitoring.Learn more here.

Full-stack GRC capability

Recognized as 2024 Gartner Cool Vendor for AI

Feedback suggests that the user experience could be improved.

Cybersecurity compliance

AI-powered

Advanced

Enterprise risk management

AI-powered

Advanced

Vendor risk management

AI-powered

Basic

Regulatory compliance

Advanced

Advanced

IT risk management

Advanced

Advanced

Issue and incident management

Advanced

AI-powered

Audit and assessment

AI-powered

Advanced

Microsoft Power BI connector

Easily connect Microsoft PowerBI and use our templates.Learn more here.

Licensing model

Discover our licensing plans for different industries.

Flexible licensing that adapts to your company’s size, with no limits!

Per user type, per module, per package
plus implementation and support.

Unlimited user access on all plans

Unlimited standards and frameworks

Unlimited vendors and risk assessments

IRAP-assessed hosting in Australia

6clicks government hosting in the Azure Canberra data centre.Learn more here.

A custom and very expensive proposition.

Azure private hosting option

Deploy easily onto Microsoft Azure private hosting with 6clicks Fabric.Learn more here.

Partner program

Learn how 6clicks can streamline your service delivery

Partial

Client Spoke templates

Create templates to standardize service delivery with your clients.Learn more here.

Multiple Advisor Hubs

Multiple Hubs to support service delivery across different regions or service lines.Learn more here.

Benchmarking and analytics

Benchmarking and analytics help advisory firms improve performance and make data-driven decisions for better client outcomes.Learn more here.

Free advisor access

Free advisor access across the platform.

Embed your own IP

Customize the content library and upload your own IP.

'Lite' assessment-only license

Limited license for initial maturity assessments and remediation planning.Learn more here.

Custom branding & domain name

Learn more here.

Licensing

Unlimited users and modules. Just pay per Spoke.

Implementation

Included

Features & modules

All included

Content

All included

Support

Unlimited

ServiceNow

Licensing

Pay thousands of dollars per user

Implementation

Up to hundreds of thousands of dollars

Features & modules

Pay per module

Content

Not included / BYO

Support

Pay for support

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