6clicks Success Plans. Jumpstart Your 6clicks Success!

COMPARE OPTIONS

Premier support and implementation is all included as part of your license

See how 6clicks compares to the market.

	The Competitors	6clicks
60 min kick-off call with Customer Success Manager Set your goals and kick-off your journey to success	Additional cost	Included
Access to Academy Instructional self-paced video learning	Additional cost	Included
Access to Knowledge Base Database of guides and how-to articles on product functionality	Included	Included
Access to in-app roadmap and feature request tool	Included	Included
Dedicated CSM Including digital health checks	Additional cost	Included
Dedicated Technical Point-of-Contact	Additional cost	Included

	The Competitors	6clicks
Sandbox environment	Additional cost	Included
Biweekly check-in calls with CSM and Tech POC	Additional cost	Included
Data migration services Migrate your historical data off spreadsheets or an incumbent solution into 6clicks	Additional cost	Included
User and admin training from technical resource Tailored virtual training for your admins and end-users	Additional cost	Included
Platform configuration support	Additional cost	Included
Bespoke content creation Digitize your templates and content into 6clicks	Additional cost	Included
Digitize your templates and content into 6clicks Review of your current processes and use cases for translation into the 6clicks platform and best practices	Additional cost	Included

	Market	6clicks Premier
Access to support@6clicks.com for general support inquiries	Additional cost	Included
Access to customer portal	Included	Included
Access to user community	Included	Included
Quarterly Business Reviews Including exclusive roadmap reviews.	Additional cost	Included
New product feature sessions with 6clicks Tech POC 6clicks Tech POC walkthrough of new product capabilities and value add to client’s use cases.	Additional cost	Included

*Premier support is included only for direct and resale licenses.

Connect your teams to a wealth of 6clicks expertise through specialized programs and tailored engagements designed to help you achieve success.

General configuration We can provide boots-on-the-ground resources to configure your 6clicks environment to fit your specifications and requirements, such as: Roles or access control Custom fields Workflow stages, where applicable Custom reporting and dashboards Branding
Tailored training Your dedicated 6clicks Technical Point-of-Contact can take your resources through tailored training sessions based on your use cases. Some examples of the kinds of tailored training sessions we offer are: Recorded workshops with a 6clicks technical resource and your 6clicks admin(s) to cover topics like: Best practices Product technical deep dive Recorded workshops with a 6clicks technical resource and your end-users to cover the product specific to your use cases. Training documentation creation specific to your use cases and needs Great for end-users that will be onboarded to the platform in waves Please note, all training is completed virtually and must be scoped and scheduled with your 6clicks Customer Success Manager.

Product consulting Our 6clicks resources can help your organization digitize your program by reviewing your current processes, pain points, and use cases and translating them to 6clicks solutions. If you have a use case you’re looking to operationalize with 6clicks, we can help you during your implementation by providing best practices and product functionality guidance along the way.
Bespoke content creation 6clicks can assist by completing or training your resource on best practices to ingest your bespoke content and templates into 6clicks. Content includes: Authority documents Control sets or governance documents Assessment templates

Data migration If you’re moving off of spreadsheets or an incumbent solution into 6clicks, we can assist with migrating your existing data you maintain in another format (PDF, Word, Excel etc) into 6clicks. This data includes, but is not limited to, risk registers, assessments, third parties, policies, and more.
Integration Live support for configuration help regarding 6clicks native integrations. Note that the 6clicks Developer API is not included in this service. Native integrations: Okta, Azure AD, and other IdPs for SSO ServiceNow CMDB for asset information PowerBI for reporting Zapier

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