About the Customer
Xamin is a trusted IT consulting and security services firm based in Illinois, specializing in supporting regulated organizations with technology, cybersecurity, compliance, training, and policy guidance. Founded in 1999, Xamin primarily serves the banking sector, helping clients strengthen risk management, streamline audit preparation, and improve vendor oversight using the 6clicks platform.
The Challenge
Banks are grappling with issues across data privacy and security, especially as the use of AI technologies continues to become more prevalent in the industry. In addition, consistent updates to industry standards such as PCI DSS and new guidance from regulatory authorities like the Federal Financial Institutions Examination Council (FFIEC) introduce complexity for institutions, making it particularly difficult for clients working with legacy systems and established pre-automation processes to adapt.
“The challenge lies in the industry we work in. Because they've had to do it for so long, so many of these institutions already have a process or system in place, so it's been difficult to encourage adoption. Many of the institutions don't have an actual GRC platform. They're managing compliance in silos, or using spreadsheets, or a combination of both.”
Jeremy Baumruk | Director of Professional Services
The Solution
Xamin evaluated various providers but quickly discovered that none were built to support their service delivery model. They also found that no single tool accommodated all of the solutions their clients require, such as vendor management, incident management, and built-in reports. Xamin chose 6clicks for its Hub & Spoke multi-entity architecture that is specifically designed for centralized client management, and its complete GRC modules that support multiple use cases within a single platform.
“I remember we looked at Apptega, RapidFire Tools, and five or six other bigger players that weren't necessarily MSP-focused. We wanted the tool we were adopting to provide a better workflow, and we saw those features with the Hub & Spoke. Being able to manage our assessment templates at the Hub and push them down to our clients, plus the feature set including the UI, reporting, and vendor management, those are features a lot of our clients were always asking about but were always offered separately in other systems.”
Jeremy Baumruk | Director of Professional Services
The Results
From the Hub, Xamin distributed content and managed progress across its clients while providing each with its own separate environment to conduct risk and compliance operations. Leveraging the platform’s AI engine purpose-built for GRC, along with end-to-end workflows across compliance mapping, assessment, and remediation, Xamin was able to help its clients strengthen assurance over vendor risk management processes, streamline issue tracking and incident response, and improve overall audit readiness, enabling them to achieve their desired compliance outcomes.
“Our first bank to adopt 6clicks’ vendor management immediately saw the benefit. They recently went through their OCC exam and were happy that offloading those processes into 6clicks resulted in no findings. The banks that are fully utilizing all the modules see the benefit because you can link open issues between vendors and assessments, as well as control sets and authority mappings.”
Jeremy Baumruk | Director of Professional Services
While other vendors offer these capabilities as separate point solutions, Jeremy highlights 6clicks’ strength in providing an integrated platform for centralized risk management and compliance. This enables organizations to transition from fragmented tools and manual processes to a unified, intelligent system, supporting more efficient operations and improved regulatory readiness within a complex, highly regulated sector where traditional and outdated approaches often remain.
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