For organizations such as government departments and agencies where legacy systems, manual workflows, and ad hoc processes are still rampant, traditional tools like ServiceNow are a staple for managing risk and compliance. But as a platform originally built for IT service management, ServiceNow was not designed to support modern risk and compliance operations the way platforms purpose-built for GRC are. 6clicks’ latest capability introduces custom integrations with ServiceNow, empowering government entities to leverage enterprise-grade GRC functionality and embed intelligence into their risk workflows without replacing their existing tools or changing how they work.
Introducing bidirectional synchronization for risk treatment plans
6clicks’ Custom Workflow Builder lets users create bespoke integrations or “recipes” to automate various risk and compliance workflows, streamline cross-system data exchange, and enable custom alerts. With our new out-of-the-box ServiceNow integrations, organizations can automate risk treatment plan creation and updates across 6clicks and ServiceNow, eliminating manual data reconciliation and enabling prompt response to high-priority issues. Key features include:
- Automatic ticket creation: Create risk treatment plans in 6clicks and automatically push new tickets to ServiceNow for actioning, allowing IT teams to have immediate visibility into risk mitigation activities.
- Real-time updates: Any updates made in ServiceNow, including status changes, are synchronized directly to 6clicks and vice versa. This ensures real-time alignment across systems and enhances collaboration between risk and security teams.
- Asset synchronization: Combined with the platform’s existing ServiceNow CMDB integration, systems and infrastructure data can be seamlessly pulled into the 6clicks asset register and then linked to associated risks, treatment plans, and controls, enabling continuous data flow across your technology ecosystem.
How this benefits organizations
By enabling intelligent integration with legacy platforms such as ServiceNow, 6clicks helps enterprises and government organizations deliver adaptive GRC operations without disruption. This translates into several benefits, such as:
- Consistent workflows: Seamlessly connect 6clicks with ServiceNow to align your GRC workflows with your current organizational processes.
- Integrated GRC operations: Maintain ticketing and IT operations within ServiceNow while leveraging advanced GRC intelligence and automation from 6clicks, ensuring a unified approach across cybersecurity, risk management, and compliance.
- Streamlined change management: Implement instantly. No need for complex configurations or resource-intensive data migrations.
More intelligent integrations coming soon
Beyond ServiceNow integrations, part of 6clicks’ roadmap includes intelligent capabilities powered by our Custom Workflow Builder and pre-built recipes, creating more opportunities to redefine modern GRC:
- Agentic workflows: Integrations with Microsoft Teams, Slack, and other collaboration apps will enable organizations to build and deploy their own AI agents, launch actions, and manage GRC right within their daily workspaces.
- Intelligent evidence collection: By enabling structured data flows from operational systems, existing integrations with IT workflow and service management tools like ServiceNow and Jira lay the foundation for advanced capabilities such as intelligent evidence collection. This allows 6clicks to ingest evidence from virtually any source (logs, screenshots, API-collected data) and automatically map test results to your controls and frameworks.
Bring intelligent GRC to your ServiceNow environment
Transform your ServiceNow operations today and explore the possibilities for more connected, adaptive risk and compliance management across your entire tech stack.
