Client onboarding is the most time-consuming part of any new GRC engagement. With 6clicks Hailey AI, MSPs reduce onboarding time from weeks to days — and deliver visible value to the client from day one.
Who this is for: MSP delivery leads, compliance analysts, and operations managers looking to reduce the cost and time of new client onboarding.
TL;DR
- Traditional GRC client onboarding takes 4–8 weeks of manual effort; Hailey AI reduces this to 5–10 business days
- Hailey AI maps client evidence to controls automatically, eliminating hours of manual cross-referencing
- AI-generated gap reports mean analysts spend time on decisions, not data processing
- If your onboarding process involves manual spreadsheets and email chains, you are losing margin on every new client
- 6clicks Hailey AI is included in all partner tiers — no additional licence required
Hailey is the native AI engine built into the 6clicks platform. It is specifically trained on compliance frameworks, risk management methodologies, and information security standards. For MSPs, Hailey functions as a compliance intelligence layer that automates the most repetitive and time-consuming aspects of GRC delivery.
Hailey is not a general-purpose AI assistant — it understands GRC context, regulatory language, and control requirements at a level that general AI tools do not.
For MSPs serving clients in heavily regulated environments — including those subject to oversight from formal regulatory bodies — Hailey AI's precision on framework requirements and evidence mapping significantly reduces the compliance risk associated with manual onboarding processes.
When a new client Spoke is provisioned, Hailey AI pre-configures the relevant compliance framework (ISO 27001, Essential Eight, SOC 2, etc.) based on the client's industry, size, and regulatory context. Controls are pre-mapped, and the assessment structure is ready within minutes.
During the initial gap assessment, Hailey AI analyses the client's responses and existing documentation, then automatically maps evidence to relevant controls. It identifies gaps, suggests applicable controls from the Content Library, and generates a prioritised remediation list.
What previously took an analyst 2–3 days of manual cross-referencing takes Hailey minutes.
Hailey AI recommends specific evidence items for each control, tailored to the client's environment. It generates structured evidence requests that can be sent directly to client stakeholders from within the platform — no email chains, no ambiguity.
Once the initial assessment is complete, Hailey AI drafts the gap report and remediation roadmap. The analyst reviews, adjusts, and presents — rather than writing from scratch. This reduces report preparation time by 60–80%.
Hailey's value extends beyond onboarding. For ongoing GRC management, Hailey AI:
The economic impact of Hailey AI on MSP delivery is significant:
Hailey AI is built into every 6clicks partner environment — there is no separate module to configure or licence to purchase. MSPs access Hailey through the same Audits & Assessments, Risk Registers, and Content Library workflows they use daily.
6clicks provides partner training on how to get the most from Hailey AI as part of the onboarding programme.